SS HAIR CARE's Return & Exchange Policy:
Your satisfaction is our ultimate goal. We work hard to earn your trust and future business. Each product is made to order before shipping. Returns are accepted within 30 days of your purchase.
NO REFUNDS ARE AVAILABLE ON ANY SS HAIR CARE PRODUCTS -- due to sanitary reasons and the COVID-19 pandemic. NO REFUNDS will be given.
Returns will be given as a store credit minus 20% restocking fee towards another SS HAIR CARE product or services. The customer is responsible for repacking and sending the unused product(s) back in its original box (save your box) to the return address that will be emailed to them. An authorization will be given.
Shipping cost will be the customer's responsibility.
Take picture(s) or video(s) of the issue(s).
Email a copy of your receipt, along with pictures/videos.
In the Subject line write Return for (your full name).